Privacy Policy

Last updated: October 2025

Laneway Theatrical Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information such as your name, email address, phone number, postal address, and payment details when you:

  • Make an enquiry or booking

  • Hire costumes or equipment

  • Subscribe to our mailing list or promotional updates

  • Interact with our website or social media pages

2. How We Use Your Information

Your information is used to:

  • Process bookings and payments

  • Communicate with you regarding services or enquiries

  • Communicate with third parties such as suppliers or service providers

  • Send updates, promotions, or event information (where you have opted in)

  • Improve our services and website experience

We will not sell, rent, or trade your information to third parties.

3. Data Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Information may be stored digitally in secure systems or manually in locked storage.

4. Third-Party Services

Our website may contain links to third-party sites (such as ticketing platforms, payment processors, or social media). We are not responsible for the privacy practices or content of these sites.

5. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us. We will respond to all requests in accordance with Australian privacy law.

6. Marketing & Communications

If you subscribe to our communications, you may opt out at any time by clicking “unsubscribe” or contacting us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

For privacy enquiries or to request access to your information, please contact us.